Responsible Gaming

Introduction

At Bristol Summer Series, we believe that gambling should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we promote William Hill's offerings, we are committed to encouraging responsible gaming practices among all our visitors.

Please remember: gambling always carries risk, and the house always has a mathematical advantage. Only gamble with money you can afford to lose.

Age Verification

Gambling is strictly for adults only. In the United Kingdom, you must be 18 years of age or older to participate in any form of gambling. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before gambling.

If you are under 18, please do not access gambling services. William Hill and all UK licensed operators are required by law to verify player age and identity.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:

• Chasing losses: Gambling more to try to recover money you've lost
• Hiding gambling activity: Concealing the amount of time or money spent gambling from family and friends
• Increasing stakes: Needing to bet larger amounts to achieve the same level of excitement
• Loss of control: Being unable to stop or reduce gambling despite wanting to
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Financial difficulties: Borrowing money, using credit cards, or selling possessions to fund gambling
• Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
• Relationship problems: Arguments with family and friends about gambling habits
• Unsuccessful attempts to quit: Repeatedly trying and failing to stop or reduce gambling

Self-Help Tools

William Hill and other responsible operators offer tools to help you stay in control. Consider using these features:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
• Bet Limits: Restrict the size of individual bets
• Time-Out/Cool-Off Period: Take a temporary break from gambling for hours, days, or weeks
• Reality Checks: Receive periodic reminders about how long you've been gambling and how much you've spent
• Self-Exclusion: Exclude yourself from gambling for a fixed period (typically 6 months or longer)

Contact William Hill's customer support for assistance in setting up these tools on your account.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:

United Kingdom

• GamCare: Free, confidential support and counselling for problem gamblers and their families. www.gamcare.org.uk
• GamStop: The National Self-Exclusion Scheme for Great Britain, allowing you to self-exclude from all licensed online gambling operators. www.gamstop.co.uk
• Gamblers Anonymous: A peer-support fellowship for people with gambling problems. Call: 0800 731 0207
• National Problem Gambling Clinic: NHS specialist treatment service. www.cnwl.nhs.uk

International Support

• Australia: Gambling Help Online - www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council - www.responsiblegambling.org
• United States: National Council on Problem Gambling - www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de

Call to Action

If you believe you have a gambling problem, please seek help today. There is no shame in asking for support, and recovery is possible.

Contact one of the organisations listed above, speak to your GP, or call the National Gambling Helpline at 0808 8020 133 (free and confidential).

Remember: your wellbeing is more important than any bet. Help is always available.